Returns & Exchanges
We want you to be fully satisfied with your Topologie gear, which is why we offer a 14-day return period from the date of delivery for all eligible items. Please ensure products are in their original condition with all tags and packaging intact to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all components like carabiners and straps are included to avoid restocking fees.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or post office.
- 4.Quality Check & Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 7-10 business days.